Electronic funds transfer at point of sale (EFTPOS) machines have become an integral component of contemporary business operations. These nifty devices empower customers to effortlessly zap away their payments with a flick of a card. However, not all EFTPOS machines are cut from the same cloth. Choose wisely. To gain a competitive edge and attract more customers, businesses should invest in a new EFTPOS machine that offers essential features and functionalities.
Essential Features for Your New EFTPOS Machine
When selecting a new EFTPOS machine, there are certain indispensable features that every business should consider. These amazing features not only level up the customer experience but also work their magic to optimize business operations. Now, let’s dive into some of the key features to keep an eye out for in a fancy new EFTPOS machine. Let the enchantment begin.
Contactless Payment
In our fast-paced world, customers demand payment options as smooth as butter. Enter contactless payment, the superstar of EFTPOS machines. With a simple tap, customers can bid farewell to card swiping or insertion and effortlessly complete transactions. Not only does it save time, but it also keeps germs at bay. When you buy an EFTPOS machine, this is something you should never forgo.
EMV Chip Technology
EMV chip technology is another vital feature that every new EFTPOS machine should possess. This technology adds an extra layer of security by encrypting data, giving fraudsters a run for their money when it comes to copying or stealing sensitive information. With EMV chip technology, customers can swipe their cards and say, “Catch me if you can!” with confidence and peace of mind.
Customer-Facing Display
A customer-facing display is another crucial feature for modern EFTPOS machines. This feature allows customers to view the transaction amount and confirm their payment before entering their PIN or tapping their card. It eliminates any confusion or errors during the payment process, thereby facilitating a seamless and efficient checkout experience.
Compatibility
When investing in a new EFTPOS machine, ensuring compatibility with your current POS system is imperative (or a potential new POS system). Save time and resources by skipping the hassle of upgrading or reconfiguring the whole system. And hey, don’t forget to make your machine payment-savvy, accepting all the cool methods like contactless, chip and PIN, and even mobile payments.
Reporting and Analytics
The era of manual cash counting at the end of each day is long gone. With a new EFTPOS machine, businesses can access comprehensive reports and analytics to track sales data, monitor transaction trends, and identify areas for improvement. This valuable information enables businesses to make data-driven decisions and enhance overall operations.
Customer Support
Furthermore, selecting an EFTPOS provider that offers reliable and responsive customer support is crucial. Technical issues can arise at any time, and having access to dependable assistance can prevent potential losses in sales. Choose a provider that provides round-the-clock support via phone, email, or live chat.
In addition, consider features such as a touchscreen display, automated surcharging, split payments, and more!